Frequently Asked Questions

Choosing a raw diet for your dog comes with numerous health benefits, including shinier coats, healthier skin, improved dental health, increased energy, and smaller stools. Our raw meals are carefully formulated to provide a complete and balanced diet, ensuring the correct ratio of muscle meat, organ meat, bone, fruits, and vegetables. We take pride in sourcing our ingredients from local farms and provincial abattoirs that are government-inspected, ensuring the highest quality and safety standards. Our products are always free from artificial colours, flavours, preservatives, antibiotics, and hormones, giving your pet a natural and wholesome diet. While we prioritize Canadian sourcing, we do import select proteins, such as kangaroo, that are not available domestically.

Proper storage and handling of raw pet food are essential to maintaining its freshness and ensuring your pet’s safety. Keep raw pet food frozen until you’re ready to use it, and once thawed, store it in the refrigerator and use it within 3–4 days. When serving, always feed your pet immediately to minimize the time the food spends at room temperature, and be sure to remove any uneaten portions. To prevent bacteria buildup and maintain hygiene, use a clean bowl for every meal. Following these simple steps will help keep your pet’s meals safe, fresh, and nutritious.

Supplements can provide additional nutrients that encourage joint health, digestion, skin health, and overall well-being. If your dog needs extra support or unsure of what supplements you may need, please reach out, we are happy to help!

Gradually introduce raw food over 7-10 days by mixing it with your pet's current diet. Start with small amounts of raw food and slowly increase the portion while decreasing the kibble.

The amount varies based on your dog's weight, age, activity level, and health needs. A general guideline is 2-3% of your dog's body weight per day.

Yes! We have a brick and mortar located at 1140 Front St. Unit B. North Bay, Ontario. We are open Tuesday - Friday 10-7pm and Saturdays 10-5pm.

Absolutely! We'd love to meet your furry friend. All we ask is you kindly keep them on a leash so we can ensure a safe and friendly environment for all our customers and pets.

Yes! We're at both the Sudbury and North Bay farmers markets every Saturday, year round!

We offer a wholesale program for businesses. If you're a business looking to stock our product in your shop, please reach out to us at mellow.acres.homestead@gmail.com

Yes! Please visit our Shipping & Return page more information.